Survey Design + Management Services
I provide full Survey Design + Management services or can serve as an additional resource at any stage of the survey process.
Using my years of Survey Design + Management experience, I can help you get on the right path to optimizing strategies for you or your clients.
Alternatively, I can work seamlessly with your research team to fill in any resource gaps.
Survey Development
Whether working with a draft or from scratch, I help ensure that research goals will be met by asking respondents the right questions. Wording , flow , and conciseness should be considered to achieve data collection goals and to avoid respondent fatigue.
Survey Programming
Once it is finalized, I use online tools such as Survey Monkey and Alchemer to program the survey. Before it is ready to launch, I thoroughly test the programmed survey to confirm skip patterns and other programming details are running smoothly.
Project Management
With my knowledge of the research process, I can manage each step – from survey development to data delivery and analysis.
Data Cleaning and Preparation for Analysis
With my knowledge of the research process, I can manage each step – from survey development to data delivery and analysis.
Survey Data Analysis
Communicate the story the data is telling. This can be done through charts, tables, and other visual representations. I consider the audience when developing analyses and ensure research questions are answered.
Past Project Highlights
Longitudinal Customer Satisfaction Surveys
Energy & Utilities Company
Role: Project Manager
- Monitored quarterly surveys.
- Revised surveys quarterly based on client’s changing strategy and data needs.
Value Provided:
- Built customer-focused strategies based on data.
Product Development + Customer Satisfaction Surveys
International QSR Pizza Brand
Role: Project Manager/Data Analyst
- Developed customer satisfaction and new product development surveys.
Value Provided:
- Ability to offer customers with relevant products, services, and promotions.
- Saved product development time and money by creating successful and innovative food choices for the product pipeline.
Brand Tracking Surveys
Consumer Packaged Goods Companies
Role: Project Manager
- Managed all phases of survey research from questionnaire development through survey fielding and data analysis.
Value Provided:
- Revised strategies based on changes in competitive landscape and customer preferences.
- Developed strategic direction in product development initiatives.
Let's Connect!
Let’s start a conversation about how I can help you strengthen your customer and client relationships.
Send me a message about your current business needs. I will respond within one business day.